Home → MLS Usage Instructions → Mobile Application → Clear Android Application Data

5.3. Clear Android Application Data

Make sure you’ve got all your software updates installed. Next, you’ll want to reboot the phone. This way, you’re running a clean startup environment.

Next, this link can get you going in the right direction: https://www.howtogeek.com/355154/how-to-clear-app-data-and-cache-on-android-to-solve-common-problems/

Please note, it’s likely not going to EXACTLY match what your device gives as options, but the idea is the same. For example, on my phone: Google Pixel 3A XL running Android 10

1. Open Settings
2. Click Apps & notifications
3. Click “See all XXX apps..”
4. Find and Click Flexmls Pro
5. Click Force Stop
6. Click Storage & Cache
7. Click Clear Cache
8. Click Clear Storage < - this is important
9. Back out of all menus and try the app again

Your steps will be similar, but the wording may not be the same. For example, it may say “Clear Storage” or “Clear Data”.

This can be used on any app-giving issues. The idea of clearing the program storage is you’re forcing the app to run like it’s the first time the app has been running. I’ve seen this with apps that act up due to OS updates/updates to the app itself.

When we see this with people and Flexmls Pro, it should do the trick. You’ll have to log in again, but it should let you through.